Privacy Policy

We at Grand Hotel Casino respect your privacy regarding our collection, use, and sharing of personal data. This Privacy Policy explains how we collect, store, process, transfer, share, secure, or otherwise handle the Personal Data you provide while using our website or other services.

We may update this Privacy Policy to comply with new laws and regulations. Significant changes will be communicated to registered users via email, so please ensure your contact details are current.

Collection of Personal Data

When using our services (website, mobile apps, or applications), you may provide certain personal data required to provide these services, including:

• Account details: email address, user ID
• Profile information: first name, last name, birth date, password

This data is collected when you:

• Register or sign up for an account on our website or services;
• Use any features, applications, or widgets provided through our services.

We also collect non-personal data that does not identify an individual, including:

• Usage patterns and browsing activity

Use and Disclosure

Personal Data is used to manage accounts, maintain security (e.g., detecting malicious activity), and support products and services offered through our website and services.

We will not disclose your personal data to government or judicial authorities unless required by law. In case of company acquisition, Personal Data transfer will follow applicable laws.

Security

We implement reasonable measures to prevent unauthorized access, including:

• Firewalls
• Secure servers
• Virus protection software

Storage and Retention of Data

Personal Data may be stored on company premises or third-party systems. You may request a copy of your data in writing via email or postal service. Policies may be updated as permitted by law.

Accuracy

You can view or correct your personal information at any time. Please notify us of any errors so they can be promptly corrected.

Choices Regarding Personal Data

Where required by law, we will obtain consent for processing that does not fall within our legitimate interests.

Cookies and Tracking Technology

We use cookies and tracking technology to collect non-personal information, such as:

• Usage patterns
• Browsing actions

Retention Periods

Personal data will be retained only as long as necessary for your interactions with us.

Security Incident Response

We are committed to responding promptly to security incidents, with policies, procedures, and training in place to protect personal information from misuse or unauthorized access.

Transfer of Data Outside the EEA

Personal data may be transferred outside the European Economic Area (EEA) in accordance with applicable laws, including EU principles and Standard Contractual Clauses where required.

Amendments to the Policy

Any updates to this Privacy Policy will be posted on this webpage with an explanation of the changes and their effective date.